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Luckywins Casino

Explore our casino games, live tables, offers, payment rules and account support in one place. Our platform brings together slots, blackjack, roulette, poker, live dealer games and progressive jackpots.

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Big Bass Splash game cover
Gates of Olympus game cover
Sugar Rush game cover
Le Fisherman game cover

Our games and live casino

Big Bass Splash game cover
Big Bass Splash
Gates of Olympus game cover
Gates of Olympus
Sugar Rush game cover
Sugar Rush
Le Fisherman game cover
Le Fisherman
Supreme Zeus game cover
Supreme Zeus
Totally Hot game cover
Totally Hot
Gonzo's Quest Megaways game cover
Gonzo's Quest Megaways
The Dog House Megaways game cover
The Dog House Megaways
Wanted Dead or a Wild game cover
Wanted Dead or a Wild
Shining Crown game cover
Shining Crown
Book of Rebirth Extreme game cover
Book of Rebirth Extreme
Tiger Charms game cover
Tiger Charms

Casino games

Our providers include NetEnt, the studio behind Starburst and Gonzo’s Quest. Specialty categories include scratch cards, virtual sports, lottery-style games, prize wheels and arcade games.

Live casino

Our live casino features Evolution blackjack, roulette and game shows with professional dealers streamed in HD.

Play across devices

Our interface is designed for mobile, tablet and desktop play.

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Our casino and player eligibility

Real-money eligibility

You must live in a jurisdiction where online gambling is legal and be at least 18 or the higher legal gambling age where you live. We may request proof of age and may suspend or close an account when age verification fails.

Real-money play is closed to residents of the United Kingdom, and players who break this rule are not entitled to refunds or withdrawals. We may also refuse or reverse withdrawals and close accounts when territorial limits are breached. Using a VPN to bypass a geographic restriction may result in winnings being confiscated.

Some games may be restricted by their providers in particular countries. Before playing with Bitcoin, you must submit valid identification, and deposits and bets remain blocked until that check is complete.

Our welcome offers

These welcome packages use our international offer terms. Eligibility depends on your location and the relevant promotion.

Luckywins welcome package artwork
Luckywins VIP welcome artwork

1st Deposit Welcome Bonus

Choose a 100% bonus up to £1,000 plus 100 free spins with a deposit of at least £20, or a 150% bonus up to £1,500 plus 100 free spins and 5% daily cashback for seven days with a deposit of at least £100. The higher tier also moves your loyalty status to Red Beryl Level 4. No code is required, and we credit the matching package automatically after a successful first deposit.

The spins are awarded together on Big Bass Splash or Gold Rush with Johnny Cash, subject to location. Each spin is worth £0.10. The spins and their winnings last seven days, with a maximum free-spin win of £200. Bonus or free-spin winnings require 40x wagering, and bonus-generated winnings are capped at five times the bonus received.

7-Day Daily 5% Cashback

A single qualifying deposit of at least £100 makes this one-time offer available once per player. We calculate 5% cashback on net losses each day for seven days and credit it at 08:00 UTC on the following day when the minimum real-money net loss of £100 is met. The minimum cashback is £10, cashback carries 40x wagering, and winnings are capped at ten times the cashback received.

2nd Deposit Welcome Bonus

Option Minimum Second-step reward Required code
A £20 100% up to £1,000 and 100 free spins 2ND100
B £40 100% up to £2,000 and 200 free spins 2ND200

Enter the code for your chosen package while depositing. Choice B arrives as 100 spins per day over two days. The spins are placed on Elvis Frog Trueways or Zeus vs Hades – Gods of War, depending on location. Spin value is £0.10, activation lasts one day, and the play period lasts seven days. The maximum free-spin win is £200. Bonus and spin winnings carry 40x wagering, while bonus-generated winnings cannot exceed five times the bonus.

3rd Deposit Welcome Bonus

Route Third deposit Included reward Entry code
A £20 100% up to £1,500 and 100 free spins 3RD100
B £50 125% up to £3,000 and 200 free spins 3RD200

Add the matching code to your deposit. Choice B is delivered in two daily tranches of 100 spins. The games are Book of Doom or Book of the Fallen, with location affecting the selection. Spins are worth £0.10 each, activate for one day and remain available for seven days. Free-spin winnings are capped at £200. Both the bonus and spin results require 40x wagering, and winnings from the bonus are limited to five times its value.

4th Deposit Welcome Bonus

Selection Fourth deposit Offer Activation code
A £30 100% up to £2,000 and 100 free spins 4TH100
B £100 150% up to £4,000 and 200 free spins 4TH200

Use the code attached to your selection when making the deposit. Choice B provides 100 spins per day for two days. Spins are assigned to Most Wanted or Gates of Olympus based on location, and each is valued at £0.20. The one-day activation window is followed by a seven-day duration. Free-spin winnings cannot exceed £200. A 40x requirement applies to the bonus or spin winnings, with bonus-derived winnings capped at five times the credited bonus.

5th Deposit Welcome Bonus

Level Fifth deposit Benefit Deposit code
A £50 100% up to £5,000 and 100 free spins 5TH100
B £200 200% up to £5,000 and 300 free spins 5TH300

Apply the relevant code during your deposit. Choice B is credited as 150 spins per day across two days. Spins appear on Snoop Dogg Dollars or Wolf Gold based on location and have a value of £0.25 each. Activation is available for one day and the spins last seven days. The free-spin winnings ceiling is £200. Wagering is 40x the bonus or spin winnings, and bonus-generated winnings are limited to five times the bonus amount.

VIP welcome choices

Our first VIP deposit package is 200% up to £10,000 with 500 free spins for a deposit of at least £500. It activates automatically, places £0.50 spins on Gold Rush with Johnny Cash or Big Bass Splash based on location, and adds seven days of 10% daily cashback. Spin winnings are capped at £1,000, bonus winnings at five times the bonus, and the bonus or spin result carries 40x wagering. Spin activation lasts one day and the spins and results last seven days. The package also upgrades loyalty status to Red Beryl Level 4.

VIP step Deposit Package Code Winnings and duration
Second £100 100 free spins with a 100% bonus capped at £5,000 2NDVIP £1,000 spin-win ceiling, ten-times bonus-win limit, 40x wagering, one-day activation and seven-day duration
Third £100 100% up to £5,000 with 200 free spins 3RDVIP Spins capped at £1,000, bonus winnings capped at ten times, 40x wagering, activation for one day and validity for seven days
Fourth £250 200% up to £10,000 plus 200 free spins 4THVIP Free-spin wins limited to £1,000, bonus return limited to five times, 40x wagering, a one-day activation window and a seven-day period

Second-step spins use either Zeus vs Hades – Gods of War or Elvis Frog Trueways. Third-step spins use Book of the Fallen or Book of Doom, while fourth-step spins use Most Wanted or Gates of Olympus. Location can change the selected game.

The VIP cashback is a one-time 10% return on net losses for seven days after a single qualifying deposit of at least £500. We calculate it daily, then make the credit the following day at 08:00 UTC when real-money net losses reach £100. Cashback starts at £10, carries 40x wagering and limits resulting winnings to ten times the cashback.

Claim bonus

Our no deposit free spins

Invitation-only offer

This promotion is available only when you have received the exclusive offer. After registration and email verification, it provides 50 no-deposit spins on Big Bass Splash by Pragmatic Play. The bonus is available for 7 days after sign-up, and the activation, play and free spins result duration are each seven days.

Our invitation sets 50x wagering on the registration spins, and the bonus or free-spin result is wagered 40 times. The maximum win limit is £20.

Spins on Us eligibility

Our Spins on Us awards are for active players. To qualify, you must have deposited at least £20 during the 30 days before the issue or claim date. If that condition is not met when you claim, the spins cannot be received or activated. The same active-player condition applies to every active-player award in our recurring offers.

Our recurring offers and rewards

Recurring promotions remain conditional on their stated day, deposit, activity or invitation rules. Each day-based offer runs from 00:00 to 23:59 UTC on its day. If a technical failure occurs, we may issue free spins on a different game and provider.

Luckywins loyalty programme artwork
Magic Mondays artwork
Magic Mondays
Recharge Tuesdays artwork
Recharge Tuesdays
Lucky Wednesday artwork
Lucky Wednesday
Playback Thursday artwork
Playback Thursday
Friday Happy Hour artwork
Friday Happy Hour
Weekend Reload Burst artwork
Weekend Reload Burst

Magic Mondays

Active players who also keep their real-money activity healthy receive ten spins automatically at 06:00 UTC on Monday. These spins have 50x wagering and a £50 maximum win. A separate deposit of at least £30 unlocks 300 spins with MON300, 40x wagering and a £200 winnings cap. Spins use Totally Hot. The activation, spin and result periods are two days. We may modify or cancel the offer.

Recharge Tuesdays

A deposit of at least £30 with LWTUE500 provides 50% up to £500 and 100 free spins. Bonus winnings are capped at £5000, spin winnings at £200, and the bonus lasts one week. The first 20 spins are credited immediately, and a further 20 spins follow within the next four days. Spins are placed on Gates of Olympus, Wild Tiger or 9 Coins. The spin activation, play and result periods are two days, and bonus and spin results carry 40x wagering.

Lucky Wednesday

Active players with healthy real-money play receive ten spins at 06:00 UTC. Deposit tiers provide 120 spins for £50–£99, 240 for £100–£199 and 480 for £200 or more. Active-player spins carry 50x wagering with a £50 cap. Deposit spins use 40x wagering with a £200 cap. Spins land on Gates of Olympus, Sweet Bonanza, Burning Chilli X or Wild Tiger depending on location. We may change or cancel this Wednesday offer.

Playback Thursday

Deposits over £50 qualify for 100 free spins and 5% cashback with THURS100. Deposits over £100 qualify for 300 spins and 8% cashback with THURS300. Spins are credited after the qualifying deposit and code entry. Cashback is based on your net real-money losses on Thursday and excludes bonus funds, with a minimum qualifying loss of £20. We credit it at 06:00 UTC on Friday, capped at £200. Spin winnings are also capped at £200, and both rewards carry 40x wagering. The spins use Gold Canyon, Return to the Copa Hold and Win or Pho Sho.

Friday Happy Hour

Use FRI on a qualifying deposit. Deposits from £30 to £49.99 receive 90 spins, from £50 to £99.99 receive 150, from £100 to £199.99 receive 300, and deposits of £200 or more receive 600. Spin winnings are capped at £200 and require wagering of 40 times the spin result. Activation lasts three days, while the spins and their results last seven days. Book of Tut and Big Bass Bonanza are the main games, with Lady Wolf Moon and Elvis Frog Trueways as alternatives where location requires.

Super Spins Sunday

Active players whose real-money activity is healthy get nine spins on Elvis Frog Trueways at 08:00 UTC on Sunday. Those nine spins need 50x wagering, with winnings capped at £50. With SSS99, a deposit of £30–£99 provides 99 spins and a deposit of at least £100 provides 999. The 999-spin tier is played on Lady Wolf Moon Megaways and delivered as 333 spins per day for three days. Deposit spins carry 40x wagering and a £200 maximum win. The offer is unavailable when another promotion code is used and can be claimed once each Sunday.

Invited boosted offer

Players invited by email may deposit at least £100 with SVIP5K for 200% up to £5,000 and 200 spins on Elvis Frog Trueways. Bonus winnings are capped at £10,000, spin winnings at £1,000, the bonus lasts five days, and its wagering is 10x the bonus. The package also includes 10% daily cashback for seven days from the start of the promotion, calculated on the previous day's real-money net losses. A minimum net loss of £100 applies, cashback is credited daily at 08:00 UTC, and it carries 10x wagering.

Monthly Booster

Players with at least four previous deposits may use LWMB500 once on the last Friday of the month. A deposit of at least £30 provides 100% up to £500. Winnings are capped at £5000, the bonus lasts one week and carries 40x wagering.

Daily Reload Rush

Players with at least four lifetime deposits can use these reloads every day on their third, fourth, fifth and sixth deposits of that day. DAILYX3 gives 50% up to £500 from £30, DAILYX4 gives 75% up to £500 from £50, DAILYX5 gives 100% up to £500 from £100, and DAILYX6 gives 125% up to £500 from £200. Each bonus lasts one week, requires 40x wagering and caps winnings at ten times the bonus received.

Weekend Reload Burst

Each Weekend x5 claim is 50% up to £100. Players with at least five previous deposits can make a deposit of at least £50 with WBURST on Saturday or Sunday, up to five claims per day. Each bonus lasts two days, uses 40x wagering and caps winnings at £5,000.

After at least one weekend claim, BURST100 provides 100 spins on Sweet Bazaar on Sunday. Those spins carry 50x wagering and a £50 maximum win.

Loyalty rewards

Real-money play earns status and redeemable points by category. Slots, casual, fishing, virtual sports, scratch and craps award one of each point per £20 wagered. Roulette, game shows, lottery, dice, mines and crash use £100 per point. Blackjack, baccarat, poker and video poker use £200.

Level Points Selected level reward
Topaz 0–249 Entry level
Black Opal 250–499 100 free spins at 40x
Sapphire 500–1,249 200 free spins at 40x
Red Beryl 1,250–2,499 £50 at 40x
Emerald 2,500–4,999 5% weekly or 10% boosted cashback at 15x, plus £100 at 40x
Ruby 5,000–24,999 10% weekly or 15% boosted cashback at 15x, plus £250 at 40x
Jadeite 25,000–74,999 10% standard weekly and 20% boosted cashback at 5x, plus £500 at 20x
Red Diamond 75,000–249,999 15% standard weekly alongside 20% boosted cashback at 5x, plus £1,000 at 20x
Pink Diamond 250,000–499,999 20% weekly cashback at 1x, plus £3,000 at 10x
Blue Diamond 500,000–4,999,999 25% weekly cashback at 1x, plus £15,000 at 5x

Cashback is credited at 06:00 UTC on Thursday for the cycle running from Thursday at 00:00 UTC to Wednesday at 23:59 UTC. Standard and extended cashback cannot both be paid in the same week, so only the higher applies. Standard cashback requires more than £8,000 in bets during the prior seven days, while boosted cashback requires more than £80,000. Pink Diamond and Blue Diamond have no weekly betting threshold and are not eligible for extended cashback. Cashback requires qualifying net losses and is capped at £5000, as are its winnings. Activation lasts five days.

Redeemable level Points Bonus
Black Opal 100 £1
Sapphire 500 £5
Red Beryl 1,000 £12
Emerald 5,000 £60
Ruby 10,000 £130
Jadeite 50,000 £700
Red Diamond 100,000 £1,500
Pink Diamond 500,000 £8,000
Blue Diamond 1,000,000 £18000

Every redemption in this table carries 40x wagering. Black Opal spins use Lady Wolf Moon, Gold Rush with Johnny Cash, 3 Coin Volcanos, Big Bass Splash or Zeus vs Hades – Gods of War. Sapphire spins use Burning Chilli X, Wild Tiger, Book of Ra Deluxe, Gates of Olympus or Madame Destiny Megaways. Location may change the assigned game. Those two level awards have a £200 maximum spin win, three-day activation and seven-day duration. New-level entry bonuses generally cap winnings at £5000, while the Blue Diamond entry bonus has a £15,000 cap and 5x wagering. Loyalty spins outside a more specific reward carry a £50 winnings cap, 50x wagering and seven-day activation, play and result periods. We may modify or remove points and rewards at our discretion.

Our bonus rules

Eligibility and active bonuses

One offer is permitted per person, family, household, email address, telephone number, account, payment account and device. You must register personally and keep account access away from third parties and minors. Only one bonus may be active, deposit bonuses cannot be combined, and you may refuse or cancel a bonus without losing your own funds. Country restrictions can make an offer unavailable.

We may void a bonus and associated winnings when we have reasonable grounds to believe a betting strategy was used primarily to exploit it, for example through collusion, exchange-rate abuse or patterns indicative of fraud. Separately, we will void any bonus, free spins or winnings once we determine that a promotion has been abused. Abuse includes maximum bets on high-variance games placed only to inflate wagering, lowering stakes and switching to low-variance games after a big win, depositing only to claim bonuses without making real-money deposits, a deposits-to-bonus ratio above 50%, delaying play or manipulating rounds until requirements expire, using multiple accounts to claim duplicate offers, and exploiting a software bug for money. Dishonestly obtained money may also be confiscated. English terms prevail if language versions differ.

Stakes and game contribution

Unless an offer states another limit, the maximum bonus-wagering stake is £5, including post-round doubling and purchased bonus rounds. Real-money maximum stakes are £50 on slots and £500 on cards, roulette and lottery games. Slots generally contribute 100% to wagering except excluded titles. Roulette and card games contribute 10%, poker and video poker 5%, table games 20%, and other games do not contribute. Jackpot slots and excluded titles such as Scarab Treasure, Plinko, Dead or Alive and Zoom Roulette do not count towards bonus wagering.

Cancellation, expiry and winnings

Our bonuses are non-sticky. You may withdraw your real-money balance before completing bonus wagering, but the bonus and associated winnings are then forfeited. Unfinished bonus funds and winnings become void when the bonus period ends. A bonus-tied balance is cancelled when it reaches £0.01 or less, without affecting funds from other deposits or bonuses. Delaying a game round or staging a bonus feature for completion after wagering ends is prohibited and may make the resulting winnings void.

General caps are £50 for no-deposit cash and free-spin bonuses, £5,000 for cash bonuses and £200 for free-spin bonuses. They extend to later play derived from the bonus even after wagering is complete, and excess may be forfeited at withdrawal. Some offers also set a winnings multiplier that varies by promotion.

Our deposits and withdrawals

Deposits

Deposit routes include Visa, Mastercard, Neteller, Skrill, bank transfers, crypto wallets, e-wallets and local payment options where available. Paysafe transactions are processed by Tronabriz Limited. Use only a bank account, card or e-wallet held in your own name. If our checks reveal a third-party deposit, we will confiscate winnings from it and return the original deposit to its owner.

The minimum deposit is £20, while the maximum depends on the method and is displayed when you select it. CoinsPaid crypto transactions do not have an upper deposit limit because of their decentralised nature. Deposits appear only after the payment institution confirms them. Winnings tied to a rejected, denied or charged-back deposit are void.

Withdrawals

The minimum withdrawal is £20, including the crypto value of £20 at the request time. Each method displays its own maximum, and larger withdrawals may be split into instalments. Available regional routes can include a credit or debit card and e-wallets. Visa withdrawals may use Original Credit Transfer and Mastercard withdrawals may use Payment Transfer when the card is personal and issued in a supported country. Banks may still reject a transfer, and we may use another payment method when necessary.

We aim to process requests within 72 hours of approval, while actual payout timing depends on the payment method and verification status. Bank transfers are processed within three business days. Intermediary banks may add their own fees, typically up to £16, and you remain responsible for fees from your bank or payment provider.

Weekly withdrawals are limited to £7500 on a rolling seven-day basis and reset from the first cashout in a calendar month and on the first day of each month. The monthly limit is £15,000. Progressive jackpot wins are paid in full and sit outside those limits. Cryptocurrency limits use the exchange rate at the time of the request.

Card deposits may be returned to the same card up to the total net deposit, with any excess routed through another method. We do not pay interest on account balances or offer currency exchange services, including crypto-to-fiat exchange.

Verification and deposit turnover

Before withdrawal, each deposit must be wagered three times the deposited amount. If several deposits were made without play, the combined amount must be wagered. We may charge a processing fee or refuse the request when that condition is unmet.

Initial Verification must be completed by the earliest of these points. The first is 30 days after your first deposit. The second is before cumulative deposits reach £2,000 or before you wager more than £2,000 of your own funds. The third is before any payout. Later information is due within the period stated in our request, which will normally not exceed 40 days, and we may set a shorter period where law, regulation or our risk assessment requires it.

We may request a government photo ID, proof of address, proof of payment method or a live phone check. If you cannot provide documents in Latin or Cyrillic script, we may ask for video verification instead. Withdrawals remain pending until the checks are complete. If we cannot reach you by phone or email within two weeks of a withdrawal request, the account will be locked and the request will be cancelled. Review of a complete KYC document set can take up to 30 working days.

We may verify your identity before processing a withdrawal. If you submit false or incomplete KYC documents, we may refuse the payout, terminate the account with notice by email and report suspicious activity to the relevant authorities. Invalid or inconsistent documents can also lead to restriction, suspension or closure and a withdrawal hold. Funds are not forfeited solely because verification is incomplete unless applicable law permits it or a separate breach such as fraud, underage play, false information or unlawful activity applies.

Refunds

Ask our support team about a possible refund. A legitimate-transaction request must be submitted within 24 hours. A claim involving unauthorised account access must be made within 30 calendar days of first becoming aware of it. Bonuses and winnings are deducted before the refundable amount is calculated.

When our payment processors or we treat card transactions as high-risk, we will refund them to the originating card and report the incident. You cover refund fees. We can request photo identification, proof of payment, proof of address, further documents and a phone call. Refunds stay on hold until verification is complete. Approved refunds are typically processed within five to seven banking days.

Account controls and mistaken credits

We may cancel an incorrectly accepted wager and restore the balance, or settle it under the terms that should have applied. A mistaken bonus or winnings credit remains our property, can be deducted, and becomes a debt if already withdrawn. Tell our support team if you identify an incorrect credit.

Duplicate accounts may be closed, with pending withdrawals cancelled and associated returns, winnings or bonuses forfeited. We may seek repayment of funds already withdrawn from a duplicate account. Suspected collusion, bots, chargebacks, false claims, software exploitation or other deceptive conduct may lead to suspension, closure, voided winnings, a balance charge, investigation, legal action or a temporary funds freeze at our discretion.

Our responsible gambling tools

Set and change limits

Use a Deposit Limit for a day, week or month. A Loss Limit can control losses over the same periods, and a Wager Limit can cap the amount staked. A decrease takes effect immediately. An increase requires email confirmation and starts only after the previous limit of that type expires.

Cryptocurrency deposit limits cannot always be applied because of the technology involved. Use another available payment method and our other responsible-gambling controls when you need deposit restrictions. Limits can be set through the account tools or with help through LiveChat or our support team. Session limits and reality checks are part of our toolkit too.

Cooling-Off Period

Choose one week, one month, three months or six months. The limit applies immediately. During it, fiat deposits and promotional offers are blocked, while remaining funds can still be withdrawn. Some cryptocurrency deposits may still process. The account automatically reactivates when the selected period ends.

Self-Exclusion Limit

Choose six months, nine months, one year or an indefinite period. Activation immediately disables the account and removes promotional eligibility for the selected period. Fiat deposits are blocked. Remaining balances, including a successfully processed cryptocurrency amount, can be withdrawn manually through support and are paid under our withdrawal limits. Verification still applies when required to process funds.

Our operator and licence

Novatrix SRL owns and operates the casino product. It is registered in Costa Rica under number 3-102-893958 at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, and holds licence 0000002 issued by the Tobique Gaming Commission. Vixatrix Limited, a Cyprus company registered under ΗΕ 459370 at Pavlou Nirvana 4, Alpha Tower, first floor, Flat or Office 11, 3021 Limassol, acts as payment agent for Novatrix SRL.

Our support and account access

Support

Our multilingual support team is on hand around the clock through LiveChat and [email protected]. We monitor our inboxes and aim to respond as quickly as possible.

Sign in and reset your password

Use the Sign in area to access an existing account. If you have forgotten the password, select Forgot your password, enter your email and follow the reset instructions we send.

Complaints

Our support team handles complaints first and escalates unresolved matters internally while keeping you reasonably informed. Only the account holder can submit a complaint, and we contact you through the details saved on the account. If you remain dissatisfied after our internal process, you may escalate the dispute to EGIS, an independent ADR body operating under Tobique Gaming Commission regulations.

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